FAQs

How do I sign up for a membership?

Simply fill out the contact form and we'll reach out to you promptly.

Can clients walk in and make an appointment on the spot?

Certainly! Visitors are encouraged to drop by and engage in a conversation with our reception team at any time. We will provide an overview of how Runway operates and guide them to our website, where they can conveniently make a booking, even from the comfort of our waiting area if they prefer.

Can I sell products to my clients while working at Runway?

Absolutely, without a doubt! We operate as a brand-agnostic salon, which means you have the freedom to utilize and promote any brands of your choice. For the convenience of our members, we do provide Keune shampoo and conditioner for in-salon use, and this is included within our fixed pricing. 

What happens if I need to cancel my membership with Runway?

We understand that life changes. Get in touch with us to discuss your options.

Contact us.

Does this sound like you? Contact us via the form below and we will be in touch as soon as possible.